Privacy Policy

Who we are

PeakHealth Pharmacy (“we”, “us”) is an independent community pharmacy at 77 Lochend Road, Glasgow G34 0JZ. For data protection purposes we are the controller of personal information you provide when you use this website, contact us, or use our pharmacy services.

What information we collect

Depending on how you interact with us, we may process: your name and contact details; health-related information necessary to provide pharmacy and NHS services; prescription and dispensing records as required by law; and technical data such as IP address and browser type when you use our website.

How we use your information

We use personal data to provide safe and effective pharmacy care, fulfil NHS and contractual obligations, manage appointments and deliveries, respond to enquiries, improve our services, and comply with legal and regulatory requirements (including those of the GPhC and NHS).

Legal bases

Where UK GDPR applies, we rely on appropriate bases such as: performance of a contract; compliance with legal obligations; vital interests; and, where required, your consent (for example for certain marketing or non-essential cookies).

Sharing and retention

We may share information with NHS bodies, prescribers, and service providers who process data on our behalf under strict agreements. We retain records in line with pharmacy and healthcare retention requirements.

Your rights

Under UK data protection law you may have rights to access, rectify, erase, restrict or object to processing, and to complain to the Information Commissioner’s Office (ICO). For privacy requests, contact us using the details on our Contact page.

Cookies and analytics

Our site may use cookies and similar technologies. Analytics tools help us understand how the site is used. You can control cookies through your browser settings.

Changes

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do.